Contact Us
Rollino support is available to help with questions, account-related issues, technical concerns and general feedback. Our team can assist with sign-up queries, verification, deposits, withdrawals and game enquiries. You can get help via email, phone or live chat for a prompt reply. If you need to raise a complaint or report a technical fault, contact customer services and our team will investigate, respond with next steps and keep you informed throughout the process.
| Department | Contact |
|---|---|
| Customer support | [email protected] (email and live chat; replies typically within 24 hours, weekends for urgent issues) |
| General enquiries | [email protected] (press and corporate enquiries) |
| Affiliate enquiries | [email protected] (partner onboarding and payments) |
| Phone | +44 20 3580 4921 (Mon-Fri, 09:00-18:00) |
| Working hours | Mon-Fri, 09:00-18:00 (UK time) |
Email Support
Email is the quickest way to handle detailed requests, account queries or issues that need documents or explanations. Please contact [email protected] with a clear subject line and include your full name, registered email and any relevant screenshots or attachments. Accurate contact details help us resolve your case faster and avoid delays when verifying or updating your account.
Send Us a Message
Name Email Message Send messageResponse Time
Our support team aims to respond quickly. Most enquiries are answered within one business day. More complex issues, such as verification checks or payment investigations, may take longer depending on their nature and could require additional documents or internal review. For help, contact [email protected] and we will guide you through the next steps and any required information.
Feedback
Your feedback helps us improve Rollino. If you have suggestions, ideas or reports about games, payments or site features, please get in touch. Every message is read and considered and we use feedback to make practical changes that improve reliability, fairness and the overall user experience. Thank you for helping us make the site clearer and easier to use.