Rollino Casino Responsible Gambling
At Rollino we take responsible gambling seriously. We want play to stay fun and under control, so we provide clear information and practical tools to help you manage your activity. This page explains how we protect players, the controls you can use, and where to find extra support if you need it.
Our player protection principles
We aim to promote safe play by encouraging informed decisions, offering activity controls and responding promptly to requests related to account safety. We support exclusion and cooling-off options and will act on reports of problem gambling. Our focus is on prevention, early intervention and signposting to specialist help.
Activity-control tools
We provide a range of tools you can use to control play. These include setting limits on deposits and losses, taking short account breaks and applying longer self-exclusion periods. You can usually manage these options from your account settings or by contacting our support team for assistance.
Deposit limits
You can set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be increased or reduced but increases may be subject to a cooling-off period. Setting a lower deposit limit is an effective first step if you want to reduce spending.
Loss limits
Loss limits allow you to cap the amount you are prepared to lose over set periods. This helps preserve bankroll management and prevents chasing losses. We recommend reviewing and adjusting limits regularly to suit your circumstances.
Time limits and session controls
Session reminders and time-outs help you monitor how long you play. You can choose to receive a reminder after a set session length and take a short break or temporary suspension if you wish. Time-outs are a useful way to pause activity without choosing full self-exclusion.
Self-exclusion
If you need to stop playing for a longer period you can request self-exclusion. Options typically include temporary periods or permanent exclusion. During self-exclusion your access to the account will be blocked and we will not send marketing communications. Contact our support team to start the process.
Recognising signs of problem behaviour
- Spending more than planned or chasing losses
- Playing for longer than intended or neglecting other responsibilities
- Borrowing money to fund play or hiding activity from family
- Frequent failed attempts to cut down or stop
Tips for maintaining control
- Set deposit and loss limits before you start
- Use session reminders and take regular breaks
- Only gamble with money you can afford to lose
- Keep a bankroll separate from household funds
- Talk to someone you trust if gambling is causing stress
Professional help and support organisations
If you are in Great Britain you can find support from GamCare, BeGambleAware and the NHS gambling-harm service. You can also register for GamStop if you wish to self-exclude from multiple operators. These organisations provide confidential advice, self-assessment tools and treatment referrals. If you need help, please consider contacting one of these services or speaking to our support team for guidance on account controls.