Rollino Casino Terms and Conditions

These Terms and Conditions describe the rules for using Rollino and the relationship between you and us when you access our online casino and sportsbook services. We set out the standards we expect of users and the steps we may take to protect the platform. By registering or using our services you agree to these terms, so please read them carefully and contact [email protected] if you have questions.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your account. Do not share your password or login details with anyone. You must ensure that the information you provide is accurate and up to date. We may suspend or close accounts where we suspect fraud, abusive behaviour, bonus abuse, or breach of these terms.

Verification and checks

We may require identity and source-of-funds checks to comply with our regulatory and compliance obligations. Verification documents must be provided on request. Withdrawals may be delayed or withheld until verification is complete. We reserve the right to refuse verification or close accounts where documentation is insufficient or where the account appears to be used for prohibited purposes.

Eligibility requirements

You must be at least 18 years old and legally permitted to gamble in the jurisdiction from which you access our services. Certain countries and territories are restricted from registering or using our services; access does not constitute lawful entitlement. It is your responsibility to ensure that your use of Rollino is lawful where you are located.

Acceptable platform use

Use of the platform is permitted for lawful, personal gambling only. You must not use automated tools, attempt to manipulate games, engage in collusion, or use the service for money laundering or other illegal activity. Attempts to circumvent security, open multiple accounts for dishonest purposes, or reverse-charges on deposits may result in account closure and forfeiture of funds.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms in addition to these general terms. Each offer will set out eligibility, wagering conditions, game contribution, maximum bet limits, expiry and any other restrictions. Where terms conflict, the specific promotional terms prevail. We may withdraw or amend promotions at our discretion and in line with applicable law.

Deposits and withdrawals

Available payment methods, deposit minimums and withdrawal options depend on your country and chosen currency. We may require withdrawals to be made to the original payment method where possible. Withdrawal requests are subject to verification and applicable limits; processing times vary and may be extended for compliance checks. Fees may apply depending on the method used and your jurisdiction.

Payment controls

Third-party payments (payments on behalf of another person) are not permitted. We reserve the right to refuse or reverse transactions suspected of being unauthorised or in breach of these terms. If a deposit is reversed by your payment provider, we may restrict access to the account until the matter is resolved.

Dispute resolution

If you have a complaint, please contact our support team at [email protected] so we can investigate. If we cannot resolve the matter directly, you may refer the dispute to an appropriate consumer protection body in your jurisdiction or seek independent legal advice. We will cooperate with relevant authorities where required.

Updates to terms and conditions

We may update these terms from time to time. Updated terms will be published on our site and, where appropriate, notified to you by email or site notice. Continued use of Rollino after changes are published constitutes acceptance of the revised terms. For urgent queries, contact [email protected].